FAQ

How will the canvas hold up outdoors?

Canvases are only intended for indoor use, and will resist fading if kept out of direct sunlight.

How do I clean my canvas?

The canvases are quite durable and should resist most scratches, smudges, fingerprints, etc. You can dust canvases with a soft, dry cloth. If your canvas is damaged and needs deeper cleaning you may try a damp cloth. If the canvas gets nicked and loses ink in a certain areas it can be touched up with felt-tip markers or paint.

How are the canvases packaged?

We have had our boxes specifically designed to protect your canvas while in shipping. Canvases will either come in a plastic bag to keep out moisture and are held securely in the center of the box, or will be shrink wrapped to a pad in order to keep them from moving during transportation.

How do I track my shipment?

You will receive a shipping confirmation e-mail with tracking information as soon as your product(s) leave our facility. You may click on the tracking number in the e-mail to view transit details. Please note that orders with multiple items may require multiple shipments so you can expect more than one shipping confirmation e-mail.

Who is your shipping carrier?

USPS is our primary carrier, but you may receive packages from other carriers depending on the product you purchase.